Natural disaster relief assistance
Helping you build financial security during a natural disaster.
PenFed is here to help
We're committed to supporting our members in times of need. PenFed offers special programs to assist families impacted by natural disasters. If your area has been declared a disaster by FEMA*, learn how you may qualify for emergency relief options.
PenFed Natural Disaster Recovery
Home Loan Hardship Assistance
For assistance information with your home loan, visit your Mortgage Dashboard or contact us at 1-800-585-9055.
Please note: The video presentation focuses solely on mortgage-related topics.
Skip a Payment Program
Eligible members could potentially skip a payment on qualifying loans if affected by a natural disaster.
For additional assistance contact:
1-800-247-5626
Please Note: First mortgages, fixed equity loans, and HELOC loans are not eligible for the Skip Payment program.
Home Loan Hardship Assistance
For assistance information with your home loan, visit your Mortgage Dashboard or contact us at 1-800-585-9055.
Please note: The video presentation focuses solely on mortgage-related topics.
Skip a Payment Program
Eligible members could potentially skip a payment on qualifying loans if affected by a natural disaster.
For additional assistance contact:
1-800-247-5626
Please Note: First mortgages, fixed equity loans, and HELOC loans are not eligible for the Skip Payment program.
PenFed Natural Disaster Recovery
Disclosures
Membership must be established for a minimum of 90 days before qualifying for the Emergency Relief Loan.
*To find out what public assistance is being offered by your state or local government, click here.